What Information We Hold and Why
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. Every deposit and withdrawal through these wallets generates a transaction record tied to your account. We keep this
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to process payments, verify your identity, and meet our obligations under applicable law. We also collect device and session data — your browser type, IP address, and pages visited — to keep the platform running correctly and to detect unusual activity on your account. Cookies help
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us remember your session so you do not have to log in again on the same device. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those services need to complete
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your transaction. How long we hold your data depends on the type: account records are kept for as long as your account is active and for a period after closure as required by applicable regulations. You can request a copy of what we hold or ask
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us to delete data that is no longer necessary — see the contact section below for how to do that.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.